1. Introduction

Welcome to Vivicad App, a platform owned and operated by CARSON E-COMMERCE COMPANY LIMITED ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our mobile application ("App") for exchanging idle gift cards for Naira.

By accessing or using the Vivicad App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the App.

1.1. Definitions

• Account refers to your user account on the Vivicad App.

• Website refers to the Vivicad App itself.

• Personal Data refers to any information relating to an identified or identifiable natural person.

• Service Provider refers to any natural or legal person who processes data on behalf of Vivicad.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Vivicad App.

2. Account Registration

To use certain features of the App, you must register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.1. Account Credentials

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

3. Use of the App

The Vivicad App allows you to exchange idle gift cards for Naira. You agree to use the App only for lawful purposes and in accordance with these Terms.

3.1. Acceptable Use

You are solely responsible for the accuracy and legality of the gift cards you submit for exchange. We reserve the right to reject any gift card that we deem to be fraudulent or invalid.

• Do not use the App to engage in any illegal or fraudulent activity.

• Do not attempt to gain unauthorized access to our systems or networks.

• Do not interfere with or disrupt the operation of the App.

• Do not use any automated means to access or use the App.

• Do not violate any applicable laws or regulations.

3.2. Prohibited Activities

You agree not to engage in any activities that violate these Terms or any applicable laws or regulations.

4. Transactions and Payments

All transactions conducted through the Vivicad App are subject to our verification and approval.

4.1. Payment Processing

We will transfer Naira to your designated bank account after successful verification of your gift card.

We are not responsible for any errors or delays in payment processing caused by your bank or other third-party payment processors.

4.2. Exchange Rates

Exchange rates for gift cards are subject to change without notice.

5. Intellectual Property

The Vivicad App and its content, including but not limited to text, graphics, logos, and software, are owned by or licensed to CARSON E-COMMERCE COMPANY LIMITED and are protected by intellectual property laws.

• You may not reproduce, distribute, or modify any content from the App without our prior written consent.

6. Disclaimer of Warranties

The Vivicad App is provided "as is" and "as available" without any warranties of any kind, either express or implied.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

In no event shall CARSON E-COMMERCE COMPANY LIMITED be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Vivicad App.

8. Security Measures

We implement reasonable security measures to protect your information, but we cannot guarantee the security of data transmitted over the internet.

You are responsible for maintaining the security of your account credentials.

9. Changes in the Privacy Policy

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page.

• You are advised to review these Terms periodically for any changes.

• Your continued use of the App after any changes constitutes your acceptance of the new Terms.

We may notify you of significant changes via email or in-app notifications.

10. How to Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected]